Frequently Asked Questions
Need answers to questions you may have about Florida Pool Fences and our products? Below are answers to questions that many of our customers have had over the years.
POOL NETS
Pool nets are priced based on the size and shape of your pool. Prices of our safety nets range from $1600 to $2500.
POOL FENCING
The pricing of your safety pool fence depends on the size of your pool, whether you choose a standard or premium fence, whether you choose to have a gate or manual opening and whether the fence is installed into a pool deck or ground. Prices of our pool safety fence range from $900 to $2300.
POOL COVERS
Our pool covers are priced based on the shape and size of your pool and whether or not you want it custom fitted. Prices range from $1500 to $4000.
Yes of course, we treat your pets like family. The fences have to be custom made for your four legged buddies but they are definitely worth it!
If we have a pool fence from a previous house; will you reinstall it?
One of the most frequent questions we get asked is if we reinstall pool fences. Whether you buy used fencing online or move and take your fence with you, the answer is YES! For a small installation fee we will come out and professionally install your used fencing. We are here to make pool safety as easy as possible for you and your family.
Florida Pool Fences has two types of warranties for its Pool Guard fencing. One is a five year warranty for its standard fence and a limited lifetime warranty for the premium warranty. Both warranties will cover any defects or deficiencies in material or workmanship under routine usage. Covered under the warranty are fasteners, anchors and mesh as long as it is installed by a Pool Guard authorized dealer such as Florida Pool Fences. The warranty covers the original purchaser and is non transferable.  In the event of a manufacturer defect, the product will be repaired or replaced by Pool Guard and/or it’s distributor Florida Pool Fences.
The warranty does not cover damage caused by strong winds, storms, earthquakes, fire, theft or other natural disasters or accidents. The warranty does not cover any damage or other failure of the product due to any misuse. While damage caused by landscapers or dogs tearing at the fence is not covered, Florida Pool Fences will offer various solutions to replace or repair the product at the cost of the consumer.
Yes we make service calls. Feel free to contact us at any time by calling 954-560-7170. If you have photos (which are very helpful) you can email them to [email protected]. If we can not determine and solve the problem over the phone we send a technician within 48 hours.
Pool Guard’s Net has a 5 year limited manufacturer’s warranty covering any defect in workmanship and material. The warranty covers netting fabric, components and hardware. The warranty extends to the original purchaser and is non-transferrable. In the event of a defect or failure, the manufacturer will remedy the failure or defect, without charge to the consumer.
The warranty does not cover any damage or other failure of the product due to any misuse, neglect, improper maintenance or damage caused by the consumer. Nor does it cover damage caused by fire, storm, landslide, earthquake, strong winds, theft or other disasters or accidents. Damage caused by dogs/animals or landscapers is also not covered.
PREMIUM MESH WARRANTY INFORMATION
The Premium Mesh Pool Safety Cover has a 15-year limited, 3-years full warranty. The following schedule sets forth the percentage of the retail price the consumer is responsible for paying:
- First 3 years – 0%
- 4 to 6 years – 50%
- 9 to 15 years – 75%
The warranty covers any component that proves to be defective either in workmanship or material.
The warranty does not cover Safety Covers which have been improperly installed, altered, abused, subject to accident or used during the snow season with the pool water more than 18 inches below the pool coping, are specifically excluded from this warranty. Nor does it cover damage caused by fire, storm, landslide, earthquake, strong winds, theft or other disasters or accidents. Damage caused by dogs/animals or landscapers is also not covered.
STANDARD MESH WARRANTY INFORMATION:
The Standard Mesh Pool Safety Cover has a 12-year limited, 2-years full warranty. The following schedule sets forth the percentage of the retail price the consumer is responsible for paying:
- First 2 years – 0%
- 3 to 6 years – 50%
- 7 to 12 years – 75%
The warranty covers any component that proves to be defective either in workmanship or material.
The warranty does not cover Safety Covers which have been improperly installed, altered, abused, subject to accident or used during the snow season with the pool water more than 18 inches below the pool coping, are specifically excluded from this warranty. Nor does it cover damage caused by fire, storm, landslide, earthquake, strong winds, theft or other disasters or accidents. Damage caused by dogs/animals or landscapers is also not covered.
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Please visit our blog page www.floridapoolfences.com/blog or our video classroom at www.floridapoolfence.com/videos, both of which are loaded with everything you need to know about Florida Pool Fences safety products and more. You can read or watch and gain an abundance of knowledge for every product that we have and make a solid decision as to which pool safety product you need.
Who is Florida Pool Fences?
Florida Pool Fences Is South Florida’s one and only dealer of Pool Guard pool safety products serving the Tri-Counties and the Keys. Pool Guard, is one of the largest manufacturers of pool safety products in the nation with over 90 dealers nationwide combined with the experience of Florida Pool Fences, together bring over 40 years of experience to your pool location. Together we are able to keep your family safe.
You definitely want to call us at 954-560-7170. while we may not be in your area, the combination of our knowledge, put together with the experience and reach of Pool Guard, allows us to contact and refer an experienced professional from your area that can meet your needs.
